Pillar uses a variety of techniques to start the product development process. Our goal is to completely understand your market space and the competition within your specific niche industry. We use the following tools to set the direction of a project:

  • User Market Research + Feature Definition
  • Demographic Studies
  • Information Gathering + Storyboarding
  • Competitive Analysis
  • Concept Mapping


Pillar implements a highly focused discovery process that allows us to understand all of the possibilities and opportunities with your novel design idea. We use product mapping to accurately define the specific characteristics of your design, and employ the following processes to output the respective collateral:

  • Product Feature Mapping + Product Ideation
  • Industrial Design + Sketch Concept Development
  • UI (user-interface) Development
  • GUI (graphical user-interface) Development
  • DFM (design for manufacturing) Analysis
  • Ergonomics Study
  • Materials and Fabrication Analysis
  • 3D CAD Modeling
  • Advanced Surface Modeling


The goal is to focus our studio energy and resources to bring a variety of viable and novel concepts into the real world. No matter how much attention and detail is put into the 3D model it must be prototyped and confirmed by building a physical sample or mock-up, and then testing these ideas in the real world. At Pillar, we strive to build prototypes that closely match what would be used in production. Tasks included in this phase of work includes:

  • Electrical Engineering
  • Mechanical Engineering
  • Review and Testing
  • Rapid Prototype Development
  • Physical Mechanical Mock-up
  • Packaging Design


This phase consists of finalizing product characterization and quantification of the design as well as testing user-interface parameters. Pending the project complexity, we put each product through a series of different application and environmental tests. Pillar uses both local and overseas test facilities to analyze and confirm test results, such as SGS test labs, who is one of the largest testing companies worldwide. We coordinate a variety of services for your product as it relates to environmental conditions, health and safety, risk management, sustainability, and trade and certifications requirements.

  • Adjustments to 3D Collateral
  • Prototype Revisions
  • Dynamic Load Analysis
  • FEA Testing
  • Mold Flow Analysis
  • Cyclic Loading Simulation


Proving a design is equally as important as the work and energy in developing the product. Pillar has extensive experience and understanding of FDA, UL, NSF, CE, and EU certifications.  We work closely with a number of outside manufacturing facilities that assist our clients through these types of certification and testing processes.


All the planning in the world on your project can come unraveled instantly with a poor supplier or manufacturer. Our number one goal as a design studio is to make sure your product development needs are met from start to finish. We have over 30+ domestic qualified suppliers that we work with on a regular basis to assist us on your production and/or prototype development for your specific project. Pillar also has an extensive overseas network that we have developed over the past 15+ years. Our competitive edge over other studios is our strong overseas business relationships as well as our onsite factory project management personnel. Pillar Product Design assists our clients through the complex supply chain development process and provides the following services:

  • Logistical Supply Chain Development
  • Domestic + Overseas Outsourcing Experts
  • First Article Production Assistance + Review
  • Pricing Negotiations and Terms
  • Tool Design Development + Tooling Assistance
  • Process Optimization
  • QA/QC Production Management Services
  • Project Management
  • Risk/Benefit Analysis
  • Project Scheduling Planning
  • Process Optimization
  • Regulatory Compliance
  • Kickstarter Assistance